Shipping Policy
Last Updated: August 18, 2026
Arfaa Perfumes provides delivery across India.
1. Shipping Coverage
We currently offer Pan-India shipping to serviceable locations.
Delivery availability may vary depending on the destination and courier-service coverage.
2. Order Processing
Orders are processed after successful order placement and payment verification, or after confirmation for eligible Cash on Delivery orders.
Orders may require additional verification before dispatch.
Processing and dispatch may take additional time during:
- Weekends
- Public holidays
- Major sales
- Promotional periods
- Unexpected operational disruptions
3. Delivery Time
After dispatch, delivery time depends on the destination and courier service.
As a general estimate, standard delivery may take approximately 3–7 business days after dispatch.
These are estimates and not guaranteed delivery dates.
Remote locations, adverse weather, courier delays, public holidays, natural events and other circumstances outside our reasonable control may cause additional delays.
4. Shipping Charges
Free standard shipping is available on orders above ₹499.
Orders of ₹499 or below may incur applicable shipping charges.
Any applicable shipping charge will be displayed at checkout before the order is completed.
5. Order Tracking
Where tracking is available, tracking information may be provided after the order has been dispatched.
Customers should use the tracking information provided to monitor delivery progress.
6. Delivery Address
Customers are responsible for providing a complete and accurate delivery address, including:
- Name
- House/building number
- Street/locality
- City
- State
- PIN code
- Valid mobile number
Arfaa Perfumes is not responsible for delays or failed delivery caused by incorrect or incomplete information supplied by the customer.
7. Failed Delivery / RTO
If an order cannot be delivered because of:
- Incorrect address
- Customer unavailable
- Customer refusal
- Incorrect phone number
- Repeated failed delivery attempts
- Other circumstances attributable to the customer
the shipment may be returned to us by the courier.
Any re-shipment or refund in such circumstances may be subject to the applicable return, shipping and operational conditions.
8. Damaged Packages
If a package appears visibly damaged or tampered with at the time of delivery, customers should document the condition and contact us as soon as possible.
For damaged, defective or incorrect products, please contact:
We may request photographs or other information to investigate the issue.
9. Delivery Delays
Delivery estimates are provided for guidance only.
We are not responsible for delays caused by circumstances outside our reasonable control, including courier disruptions, extreme weather, natural disasters, public holidays, strikes, government restrictions or incorrect customer information.
10. Cash on Delivery
Cash on Delivery is available for eligible orders and serviceable locations.
COD availability may be restricted based on location, order value, previous delivery history, courier availability or other operational considerations.
11. Contact
Arfaa Perfumes
Opposite Mahboob Chowk Lane, exactly opposite to Tawakkal Nazeer Juice Centre, Charminar, Khilwat, Hyderabad, Telangana 500002, India