Terms & Conditions
Last Updated: August 18, 2026
Welcome to Arfaa Perfumes.
These Terms & Conditions govern your use of the Arfaa Perfumes website and your purchase of products from us.
By accessing our website or placing an order, you agree to be bound by these Terms & Conditions.
1. About Arfaa Perfumes
The website is operated by Arfaa Perfumes.
Address:
Opposite Mahboob Chowk Lane, exactly opposite to Tawakkal Nazeer Juice Centre, Charminar, Khilwat, Hyderabad, Telangana 500002, India
Email: arfaaretailventures@gmail.com
2. Website Use
You agree to use our website only for lawful purposes.
You must not:
- Use the website for fraudulent purposes
- Attempt to gain unauthorized access
- Interfere with website security or functionality
- Introduce malicious software or harmful code
- Copy or misuse website content without permission
- Use automated methods to improperly access or collect website information
- Engage in activity that could damage or disrupt our website or business
3. Product Information
We make reasonable efforts to ensure product descriptions, photographs, pricing and other information are accurate.
However, product images may vary slightly due to:
- Screen settings
- Lighting
- Photography conditions
- Packaging updates
- Manufacturing variations
Such minor differences do not necessarily constitute a product defect.
4. Product Availability
All products are subject to availability.
We reserve the right to:
- Limit quantities
- Correct pricing or product information errors
- Remove products from sale
- Cancel orders where a product is unavailable
If we cancel a prepaid order because the product cannot be supplied, the applicable payment amount will be refunded.
5. Prices
Prices displayed on the website are in Indian Rupees (INR), unless otherwise stated.
We reserve the right to change prices at any time.
A price change will not affect an order that has already been accepted and confirmed, except where correction of an obvious pricing or technical error is required.
6. Orders
Placing an order constitutes an offer to purchase the selected products.
An order confirmation does not necessarily mean that the order has been dispatched.
We reserve the right to refuse or cancel an order in reasonable circumstances, including:
- Product unavailability
- Incorrect pricing or product information
- Suspected fraudulent activity
- Incorrect customer information
- Delivery limitations
- Technical errors
Where payment has already been received for a cancelled order, the applicable amount will be refunded.
7. Payments
We accept online payments through Razorpay and may also provide Cash on Delivery (COD) where available.
By submitting a payment, you confirm that the payment information provided by you is accurate and that you are authorized to use the selected payment method.
8. Cash on Delivery
COD availability may depend on delivery location, order value, product availability and other operational factors.
We reserve the right to restrict or disable COD for particular orders or locations where necessary.
9. Shipping
We provide shipping across India.
Orders are generally processed before dispatch, subject to product availability and successful order verification.
Free standard shipping is available on orders above ₹499.
Orders at or below ₹499 may be subject to applicable shipping charges, which will be displayed during checkout where applicable.
Estimated delivery times may vary depending on the destination, courier, weather, public holidays, operational conditions and other circumstances outside our reasonable control.
10. Returns and Refunds
Returns and refunds are governed by our Refund & Return Policy, which forms part of these Terms & Conditions.
By purchasing from us, you agree to the applicable return and refund conditions.
11. Cancellation
Cancellation requests should be submitted before dispatch.
Once an order has been dispatched, cancellation may not be possible.
12. Intellectual Property
Unless otherwise stated, the website and its content—including:
- Logos
- Brand names
- Product photographs
- Graphics
- Text
- Design
- Videos
- Website layout
are owned by or licensed to Arfaa Perfumes and are protected by applicable intellectual-property laws.
You may not reproduce, distribute, modify or commercially exploit our content without prior written permission.
13. Customer Reviews and Content
If you submit reviews, photographs, comments or other content to us, you agree that:
- The content is accurate to the best of your knowledge
- You have the right to submit the content
- The content does not violate another person’s rights
- The content does not contain unlawful, abusive, misleading or defamatory material
We reserve the right to remove content that violates these conditions or applicable law.
14. Third-Party Services
Our website may use third-party services such as payment processors, shipping providers, analytics services and other technology providers.
Your use of services provided by third parties may also be subject to their applicable terms and policies.
15. Website Availability
We do not guarantee that the website will always be available, uninterrupted or error-free.
Temporary interruptions may occur because of:
- Maintenance
- Technical issues
- Hosting problems
- Security incidents
- Internet/network failures
- Events outside our reasonable control
16. Limitation of Liability
To the extent permitted by applicable law, Arfaa Perfumes will not be responsible for losses arising from circumstances beyond our reasonable control.
Nothing in these Terms is intended to exclude or restrict any consumer right or liability that cannot legally be excluded or restricted under applicable law.
17. Indemnification
To the extent permitted by applicable law, you agree to be responsible for losses or claims arising from your unlawful use of our website or your violation of these Terms.
18. Changes to These Terms
We may update these Terms & Conditions from time to time.
The latest version will be published on this page with the updated date.
Your continued use of the website after an update constitutes acceptance of the updated Terms to the extent permitted by law.
19. Governing Law
These Terms & Conditions shall be governed by the applicable laws of India.
Subject to applicable consumer-protection laws and jurisdictional requirements, disputes relating to these Terms may be subject to the jurisdiction of courts in Hyderabad, Telangana.
20. Contact
For questions regarding these Terms:
Arfaa Perfumes
Opposite Mahboob Chowk Lane, exactly opposite to Tawakkal Nazeer Juice Centre, Charminar, Khilwat, Hyderabad, Telangana 500002, India